Multiculturalism in Leicester

Out of all the cities in the UK Leicester is the most culturally diverse and it's not ashamed to let it be known. It aims to support this mix of races into the area and much thought has been put into aiding the acceptance of immigrants into the city so they can mix with the white community and create an Asian mix. From the major start of immigration in the 1970's it is now thought that Leicester has greater diversity in three blocks than anywhere else in Europe. There is not just a mix of race but also of religion and specific religious groups tend to be drawn to each other. Muslims concentrate in the Spiney hill and Stoneygate areas, and Hindu's are mainly in Latimer, Belgrave and Rushy Mead, these religions stay very close knit whereas the Sikhs are spread across the whole city. This could be seen as segregation for the Muslims and Hindu's but infact outside of these concentrations they are present in large numbers throughout the city apart from Eyres Monsell where there are few immigrant populations. The local government instead of becoming intolerant of the immigrant influx have defined the mix of races and religion in the city as one of their defining features. They believe the multiculturalism widens the experience of living introducing new arts, music, architecture, fashion and food and therefore aim to support the community relations. Throughout the city religious places of worship have been built to help accommodate the new comers. Leicester plays a huge role in accommodating refugees and asylum seekers who come to the UK following persecution in other countries. The city also hosts many of the religious and foreign festivals such as Mardi Gras and Caribbean Carnival. After the problems in the past of certain individuals and communities suffering from abuse Leicester tries to make it clear how all minorities have things to contribute to the society. This has helped people mix much easier and continues to get closer to Leicester's aim of a healthy and diverse city. It has been thought the whole of the UK was ‘sleepwalking into segregation' whilst cities who were thought to be culturally diverse are instead becoming ghettos. Much of the data on the mix of races in Leicester and other cities is found through the census however this does not tell the whole story about the immigrants. In Leicester Asian immigration is much higher than African immigration. An important thing to take into account is that the majority of the people migrating to Leicester are double migrants having already migrated somewhere once before moving to the UK. This has helped them mix in much easier as they have already faced the same difficulties before and have experience dealing with the issues faced. An example of this is Asian families migrating to Africa, and then government oppression causing them to move to the UK. Many of the family leaders are business men or professionals however their qualifications count for nothing in this country and they have had to start businesses from scratch to make use of their skills and bring an income to the household. The Leicester Asian Business Association helps to create a platform for new Asian businesses and gives a place to raise concern and discuss support. The workforce employed by these asian business men is just as mixed as Leicester itself. Companies also offer no difference to service for different races instead treating them all equally. One of the main reasons that segregation usually occurs is that immigrants want a place close to their building of worship. This meant that when they moved to new cities they would have to move in with their own group of people so that they are near the facilities that they often want. To help spread the cultures Leicester brought in these places of worship across the city. Immigrants also want a sense of equal opportunity and although there was much intolerance to their mixing there were also groups of white people who wanted to offer them opportunities to fit in. One such example is that planning departments grant permission much easier to build their places of worship. Leaflets were also given to new arrivals in their native language to help them settle. Whereas the migrants have to adapt to their new circumstances the current population also has to relate to their presence. To help the bonds with these new migrant Leicester started letting candidates come forward from the minority communities for electoral positions. By 2002 Half of the Labour group had councillors from minority groups. A race relations committee was also made of which the leader was a Ugandan refugee. So as shown the mix of races in Leicester is huge and segregation is kept to a minimum. But perhaps most importantly and impressively the minorities have people representing them in government positions which is vital to their integration into the city. Without this representation and involvement in decisions and plans which will affect them mixing would be impossible and the immigrants would be forced into their own communities in which they would leave parallel lives. This is perhaps the key foundation that is needed for multiculturalism and some places like London should take hints from Leicester to make their own multiculturalism succeed.

Four Contextual Factors

1. Four Contextual Fators Apple have shown an ample example that they have implemented the four contextual factors in the organization which then lead to their organization successfulness. i. Culture – Steve Jobs, the founder of the organization have a clear vision and yet simple that he wants the whole organization to know. â€Å"Bringing the best personal computing, mobile communication, and portable digital music and video experience to consumers, students, educators, businesses, and government agencies through its innovative hardware, software, peripherals, services, and Internet offerings. Steve Jobs. ii. Strategy – Apple Inc. also spends a fair time of training and or re-training its employees on a global scale and comes up with many new devices to not only keep the shareholders happy, but also by braining storming and coming up with new technology so in which Apple Inc. can hire new employees; thus helping the global economy. Apple Inc. understands, as new ventu re grows, there can be a need for more and more administration. (Hisrich, Peters, 2010, p. p. 127) iii.Culture – Team building and team sustaining with repositioning is and can be a gruesome task, however ‘Time heals all wounds unless you pick at them. ’ (Shawn Alexander www. bellaonl ine. com/articles/art11602. asp) Managers worldwide can look at Apple Inc and learn that with any type of conflict; where it is by internal or external nature; can be maintained and or healed if the organization has a team willing to work and learn together if the team is willing to collaborate systematically. v. Enviroment – People believe that the leaders in the organization, especially Steve Jobs are one of the reasons for the organizational success; Human resources are a very important. Apple has been known to be a good employer. Its employees are appreciated and valued. They are provided with a healthy work culture that comes from learning organization, some of them feel that Apple has a wrong human resource strategy as they maintain secrecy.

Advantages and Disadvantages of Outsourcing Business Functions

To start with, without any doubt, outsourcing has greatly modified the worldwide business arena. Not long before, outsourcing was just considered like a means for reducing several operational expenses. Nevertheless, since the present competition augmented and new companies also started entering the marketplace, wise companies are at present depending upon outsourcing for gaining a competitive benefit while further intensifying their worldwide spread. Outsourcing an outside corporation for handling tasks usually carried out in-house, is quite prevalent conception for many companies (Grossman and Helpman, 2002b). Procedures like payroll, logistics and bookkeeping are normally outsourced for cutting down costs and increasing effectiveness. Particularly, outsourcing the company’s functions has turned out to be highly popular over the past few years since a large number of companies have started realizing the advantages associated with this concept of outsourcing (Grossman and Help man, 2002b). Further, taking into consideration the above discussion this particular paper attempts to examine the concept of outsourcing along with several advantages and disadvantages associated with it by taking the case of Barclays Bank.   To start with, outsourcing  basically encompasses contracting a company’s process to some third-party supplier (Gilley and Rasheed, 2000). At present, the notion of "outsourcing" has become quite prevalent all around the world. Outsourcing could involve contracting out consumer support business or even IT support. The concept could even involve shifting assets along with employees from one corporation to another (Gilley and Rasheed, 2000).  In addition, outsourcing is also adopted for illustrating the process of transferring control of public provisions to some for-profit corporations (Grossman and Helpman, 2002b). Moreover, it takes in both domestic and overseas contracting  and at times includes off-shoring  or relocating an organization process to some another country as well. Gilley and Rasheed (2000) state that financial savings from lower abroad labour expenses is a major impetus for outsourcing or off-shoring. Outsourcing refers to the practice of one company co ntracting with some another company for offering facilities that might else be performed through in-house employees. Regularly the procedures that are outsourced can be performed through the company itself, nonetheless in a number of cases there are financial advantages that are an outcome of adopting outsourcing approach (Quelin and Duhamel, 2003). Further, as fraction of the continuously progressing trend, jobs like e-mail facilities, payroll and call centre  provisions are some among the highly widespread outsourced operations. These procedures are administered by separate companies that specialise in these facilities, are often located abroad and involve a low cost of labour (Gilley and Rasheed, 2000). According to Quelin and Duhamel, (2003), outsourcing can be defined as a mutual concept wherein two parties operate collectively, sharing the threats as well as incentives of a two-way association which lays emphasis on unremitting enhancement. Momme (2002) holds the view that outsourcing results in better performance due to the reason that it develops long-standing collaboration grounded upon faith among the individuals. Moreover, outsourcing means a far-reaching alteration in the manner individuals operate, taking in group work, mutual judgment making as well as collaborative acts. However, the more thorough these alterations are, the more complicated the job of executing them is expected to be. According to Gilley and Rasheed (2000), outsourcing points towards the modifications within the social structures of minimum two companies, along with the possibility for confrontation being substantial.   Initially, organizations which come to a decision to outsource do so, could be because of several reasons. One of the most important reasons is to attain cost savings or superior cost management throughout the outsourced function. Organizations generally outsource to a supplier who is an expert in a particular operation and could carry out that task more competently than the organization (Momme, 2002). The recent researches bring to light the fact that on an average, outsourcing organizations attain around 9% saving in costs and about 15% augment in volume and excellence. Moving ahead, other common basis for outsourcing is to attain headcount declines or reduce the variations in recruitment which might take place due to the alterations in demand for a good or facility. Also, organizations outsource with the intention to trim down the workload on their staff members or to put forward additional development prospects for their staff members by releasing them from monotonous tasks (Momm e, 2002). A large number of organizations go for outsourcing with the purpose to get rid of interruptions and compel themselves to lay high emphasis on their chief proficiencies. Some companies outsource in order to attain higher monetary flexibility, as the vending of resources which previously assisted an outsourced operation could perk up an organization’s  cash flow (Quelin and Duhamel, 2003).  However, a likely drawback in this interpretation is the fact that several suppliers require long-term  agreements that might lessen down flexibility. Going further, a main ground for outsourcing computer programming as well as other  IT (information technology)  operations is to attain admittance to latest expertise and outside proficiency. Several experts assert that the organizations are exposed to latest expertise through suppliers in any case, so instead the companies can simply appoint individual having the proficiency they need or are searching (Blinder, 2006). However, this is not appropriate for  small scale organizations that normally could not meet the expense of appointing computer specialists or formulate the internal expertise in order to uphold high-level expertise. At the time when such operations are outsourced, the small level organizations attain admittance to latest techniques which might aid them in competing with larger organizations. Apart from all this, politics is also considered to be a common reason for partnership sourcing. For instance, several organizations might initiate the outsourcing plan subsequent to witnessing the successful attempts of a rival. Some may be directed towards outsourcing by supervisors looking for individual gain or by a wish to get rid of bothersome divisions. Lastly, outsourcing puts forward an appealing option for start-up organizations while they develop. In such situations, outsourcing could release the industrialists from tiresome and time-taking operations, like payroll, in order to make sure that he or she could focus on the  marketing  as well as sales functions which would make possible for the company to generate money (Blinder, 2006). Besides, several advantages associated with partnership sourcing there also exists a number of possible shortcomings such as inefficient  quality management,  reduced organization trustworthiness, an extensive bid procedure and a loss of planned arrangement (Wartzman, 2010). There might also be inbuilt disadvantages for upholding definite operations internally. For instance, organization staff members might hold a superior comprehension of the market and their vested preferences might imply that they are more expected to create judgments taking into account the organization’s objectives. However, it is very important for the companies to make sure that they never outsource any operation which straightforwardly influences superiority or service.   Moving ahead, both sides must be cautious while stepping into an outsourcing agreement. Every associate must be certain that the other party is dedicated to the contract to the similar degree that they are. In case if not, the a ssociation could happen to be source consuming and would turn into just other burden on finances already going through pressure. Further, other issue related to the outsourcing might take place at the time when both sides attempts to make others to become accustomed with their manner of operating (Blinder, 2006). The customer and vendor might hold views as to how they wish to carry out their operation and in case if the other party does not agrees to these, at that time both might struggle to have the same opinion on conditions.   Advantages of outsourcing to Barclaycard include: The disadvantages of outsourcing for Barclaycard include: Thus, it is highly recommended to consider the interests of staff members and customers and then only make an informed decision.   As soon as an organization has arrived at the decision to go for outsourcing, there still exist several facets that need to be taken into consideration while developing an efficient transition and in developing a partner association along with the supplier (Wartzman, 2010). There is a sequence of steps that need to be followed by the companies. Firstly, the organization should decide what kind of outsourcing link would best satisfy its requirements. A few companies share premeditated  decision making among their suppliers, whereas others outsource just on a restricted and as-required basis. After that, the corporations require to obtain the assistance of chief recruits for the judgments associated with outsourcing. A number of firms come across disagreement from staff members who hold the view that their jobs face risk because of outsourcing. This is principally essential within companies wherein staff members are represented through  worker unions.  Moreover, during the mid-1990s, the problem of outsourcing was chief in various strikes made by the United Auto employees in opposition to American automobile producers. According to Wartzman (2010), developing a  team  comprising of outsourcing professionals, individuals from higher  management  and employees as well as the supervisors of all influenced sections of the organization, can help to deal with worker issues related to the decision. In order to uphold the faithfulness and efficiency of remaining staff members, it might also be supportive in planning programs so as to aid employees which might be dislo cated because of outsourcing. After addressing people concerns, the corporation could start getting in touch with potential suppliers, either officially or unofficially and asking particular questions regarding the facilities offered and the conditions of the agreement (Kakabadse & Kakabadse, 2000). Moreover, the supplier need to hold experience in managing alike business and must be capable of giving the customer’s wants the precedence they should be given. Going further, the organization should choose a supplier it has faith in so as to formulate an equally advantageous partner association (Blinder, 2006). It is essential for the corporation to build up tangible measures for job performance prior to stepping into a contract in addition to financial incentives in order to motivate the supplier to stick to time line and manage costs (Blinder, 2006). Further, the agreement should evidently describe accountabilities and outcome criterion, summarize privacy regulations and possession rights to fresh thoughts or knowledge and take in methods of severing the affiliation if required. As the supplier is expected to hold additional experience in formulating outsourcing contracts as compared to a small customer organization, it might also be useful to discuss with a legal representative at the time of agreement negotiations.  Ã‚   To conclude, it can be clearly stated from the above discussion that outsourcing among several other kinds of association have turn out to be a well-liked as well as an effectual means of administering organization development and putting forward for the organizations a possibility to lay high focus on their chief proficiencies. The advantages associated with outsourcing take in cost savings, cost management, augments volume, trims down the workload on their staff members, puts forward additional development prospects, helps the organizations to get rid of disruptions and enables them to focus on their chief proficiencies. Apart from a number of advantages related to partnership sourcing there also exist, various shortcomings including inefficient  quality management,  reduced organization trustworthiness, an extensive bid procedure and a loss of planned arrangement. Moving ahead, issues related to the outsourcing might also come to pass at the time when both customer and vendor attempts to make others to become accustomed with their manner of operating (Wartzman, 2010). Further, when firms decide to go for outsourcing, they must keep in mind several steps and factors so as to formulate efficient association. Blinder, A. (2006) Offshoring: The Next Industrial Revolution? Foreign Affairs, Vol. 85, No. 2, pp. 113.128 Gilley, K. M. and Rasheed, A. (2000) Making More by Doing Less: An Analysis of Outsourcing and its Effects on Firm Performance, Journal of Management, Vol. 26, No. 4, pp. 764 Grossman, G. M. and Helpman, E. (2002b) Outsourcing in a Global Economy, Princeton University Kakabadse, N. and Kakabadse, A. (2000) Critical review – Outsourcing: a paradigm shift, Journal of Management Development, Vol. 19, No. 8, pp. 668-728 Momme, J. (2002) Framework for outsourcing manufacturing: strategic and operational implications [Online] https://pdfs.semanticscholar.org/8862/ce484baaad9d9b20c4982e1b7697346f20c7.pdf, Date Accessed: 23/04/2017 Quelin, B. and Duhamel, F. (2003) Bringing Together Strategic Outsourcing and Corporate Strategy: Outsourcing Motives and Risks [Online] https://studies2.hec.fr/jahia/webdav/site/hec/shared/sites/quelin/acces_anonyme/outsourcing/2003emj-QuelinDuhamel.pdf, Date Accessed: 23/04/2017 Wartzman, R. (2010) Insourcing and Outsourcing: The Right Mix,  Bloomberg Business. End your doubt 'should I pay someone to do my dissertation by availing dissertation writing services from Advantages and Disadvantages of Outsourcing Business Functions In contemporary business, outsourcing takes the lead. This is necessitated by the fact that many business affiliation endeavors to capitalize all aspects of the progress of science, procedures, and advances to deliver satisfactory results to the client. This effect is f great significant as it necessitates concentration to advantages of focus capacities and arranged headings of activities.(Anikin and Rudaya, 2009) This prompts central lessening of expenses on the formation of the last outcome because each part wears down making it perform better without any addition contributing for adjusting new development sorts. This review concentrates on extraordinary conditions and hindrances experienced in outsourcing within banks in Kazakhstani. The discussion starts with a composed work survey of outsourcing that includes speculations and sorts of outsourcing, its central focuses, and hindrances. It will therefor expose delayed consequences of this audit, system investigation, and examination. Outsourcing is included two words sourcing implies " an exhibition of work exchange and selection of individuals to fit in certain position of work." Business communities affiliated understand that there exist individuals and organization who can deliver and perform better, speeder, smatter and give quality results. (Power, Desouza and Bonifazi, 2006) .Ashley stated that outsourcing "the undertaking of risk and duty concerning playing out a most remote indicate or affiliation another substance" (Ashley, 2008). Practically, outsourcing can be delineated as the game plan of errand occupations pariah, who can redesign, more sensible and snappier. Perpetual supply of regulator over implementation of subcontracted most remote point; subcontracting can be bound both from inside and outside sorts. Inside subcontracting is "rearrangement of purposes of repression in commercial structure aimed at saving switch completed its implementation" and external subcontracting is "strategy of accomplis hment of restricted or generally linked abilities to outside subcontractors" (Anikin and Rudaya,2009) for example, partitions of joint exercises of outside outsourcing solidify emphases thought, energized exertion, joint changing, and created effort in investment, although dissections of joint exercises of inside outsourcing wire entire arrangement relationship, at this moment collaboration, and single affiliations. Subordinate upon profitable utilization of purposes of intrigue and restructuring of risk and duty outsourcing is constrained into secluded and full outsourcing sorts. Halfway or specific outsourcing is "the endeavor of particular purposes of constringent or business techniques to outsourcer, while set of frequently related cutoff focuses are completed by association itself, and full subcontracting suggests "the assignment of discrete ability to outsourcing association with commanding it with full responsibility concerning most extreme's accomplishment (Doyle and Tapper, 2001). Outsourcing incorporates distinctive exercises, and each ponders can be portrayed by two or three structures that are installed in different hypothetical frameworks. An unimaginable bit of the reviews for outsourcing influenced by three rationalities: Resources available, Competency Approach on core values, theory of transaction. The advantage in outsourcing view works from a suggestion that connection that needs gigantic, extraordinary, exceptional and managed assets and limits, may look for an outside supplier to whipping that insufficiency (Henry A. 2008). As indicated by Perunovi? and Pedersen, the most discernible utilization of the advantage for outsourcing philosophy method is the masterminding stage for depicting the fundamental organization system and in the merchant affirmation sort out for picking a fitting broker (Perunovi? and Pedersen,2007). Affiliations will relate crevices to assets and breaking points in the savviest way to deal with keep up a particular thing and it s high ground (Urquhart,2002). The substance of the center fitness hypothesis is that it ought to be within the confinements of the organization, however, that assorted exercises that the connection supervises, which are not checked to be center or fundamental to its capacity, ought to be well-thought-out for subcontracting (Prahalad and Hamel, 2003).As appeared by Henry "a center limit can be considered as a social occasion of properties that a connection has which in this way engages it to satisfy high ground" (Henry, 2008). If the association is to concentrate on its inside aptitudes as the present of its supportable high ground, then exercises which don't constitute center health where an outside firm can be selected with lower cost. Furthermore, exchange rate concept has been made to stimulate an examination of the nearby expenses for development, changing, and watching undertaking acknowledgment under option association structures (Kay, 2005).The measure analysis consequently cost hypothesis an exchange, through outpourings of Williamson "happens when a not all that terrible or association is transferred over an imaginatively restrict interface" [16]. Pioneers upscale the time and transfer costs related to executing an exchange inside their affiliations – for sourcing versus creation and sharing costs related to working trade the outsourcing market. Affiliations can pick whether to purchase at the stores choice depends on upon the buying cost set since the expenses of period and expenses of the exchange. The hugest purpose of enthusiasm of subcontracting is focusing on motivation works out, cost speculation stores, access in comprehension, improve execution, and flexibility. To begin with, various researchers agree in transit that by giving over noncore activities to a confined in untouchable, an association can concentrate on activities essential to its key offer and addition its forceful arranging (Fan, Ramachandran, Wu and Yue,.2006) Second, outsourcing, all things considered, is held toward one of the guideline targets as cost speculation reserves (Liao and Reategui,2002).The remarkable necessity arises when a particular resource, either human or apparatus resources, is not required full time, or the attempts to get the advantage can't be guarded. For instance, for a medium-gage business keeping particular fitness and support is required from time to time. Since the cost of enlisting and setting up a fashioner who is capable in PC sustenance is too high, it will be helpful for th e relationship to subcontract this attempt. Third, by outsourcing affiliations have the likelihood to contact to particularly qualified workforce, which might not be interested in the customer alliance and thoroughly abuse the providers' hypotheses, degrees of progress, and pro limits Fourth, a fundamental explanation for outsourcing accepted is achievement of an adjustment in completing the subcontractor affiliation may offer thus of benefits of operating to a grand scale. The inconceivable level can give an assortment of points of confinement and openings which will spare the best accessible expert, who won't have any desire to work in a less captivating customer condition. Also, with master groups, the level of effective involvement is relied on to be advanced, as a result of the more critical social event of staff on assignments when showed up distinctively in connection to inward operations.Fifth, adaptability is the key elucidation behind outsourcing for a couple of affiliatio ns. Outsourcers' understandings and the professions of their experts rely on upon the level of flexibility to commercial change conditions. A central weight to outsourcing is honest to goodness loss of mechanism over procedures, safety hazard, and enigma, quality issues, reallocation of costs in existing social events. Notwithstanding, burden related to the loss of control over the outsourced operations starts from the reason that administering outside resources requires extraordinary points of confinement which is a blend of the aptitudes of individuals and procedure affiliation, contract affiliation, and power approach. Second, in each useful sense, each outsourcing contract has terms of security and plan clarified, however, the execution and study are continually troublesome. In genuine cash related affiliations, necessities keep information known to hypothesis banks far from vendors, specialists, and collection of diverse individuals who intend to use the inside information despicably (Jiang, Klein, Tesch D and Chen,2003) Third, one motivation to outsource is the yearning of getting favored association from the outso urcer over from inside staff. The subcontractor must be selected in a certain model to manage affirmation that there is no frightful impact in transit of things and attempts passed on. Something else, affiliation may free its position open.Fourth, the affiliation will agree to a course of action with the subcontracting affiliation that will cover the straightforward segments of the association that they will give. Anything not shrouded in the understanding will be the clarification behind the relationship to pay an extra cost. For instance, an overseer may purposefully forbid costs to bolster one decision, for example, picking one provider versus another, selecting in-sourcing instead outsourcing, or staying in a particular commercial or not (Liao and Reategui, 2002) Fifth, the outsourcing is dependably related to the culmination in masters' brains. It is equivalently an issue for the affiliation's top association social occasion to pick how to change the present workforces. As spec ified by Bragg, affirming such a fundamental transformation and seeing it missed the mark can provoke end of no less than one of an association's organization staff. Criticalness of this investigation is in examining condition of subcontracting mechanisms for banks Kazakhstan. Notwithstanding the way for outsourcing ended up being to a significant degree pervasive subject among coherent works ever all over the world examination for outsourcing practices in Kazakhstan in dealing with a record industry of the Republic. Also, furthermore outsourcings transformed into a systematical consider for a heavy part of masters, it started to deal with various qualities affiliations can be unmistakable. Outsourcing being broad aligned and cleaned about any business hover, like this; it must be viewed as parts shown by specialists, who look at outsourcing wonders, are correlated. In this way, the objective of this examination is to recognize certified central focuses and shortcomings of outsourcing by focusing on points of interest grabbed, and risks stood up to particularly banks in Kazakhstan. Growing outsourcing information by keeping cash and not too bad contender for this survey, trial of this examination includes three banks working in banks. For performing honest to goodness look into it is imperative to pick change to analyze system that will give information gathered that is related to research Every close meeting with top head of associations was chosen as the method for rhythmic movement asks about. The principal favored angle of versus meeting, where one can modify the request as primary and assurance that the responses are genuinely grasped by repeating or reevaluating the application. Consequently, Respondents are guided by summary of meeting subjects in the main segments of this audit. There was no inclination issue from driving respondents to focus only things on the once-over in light of the way that the once-over during the meeting. Respondents were permitted to look at untouched. The meeting was driven in Russian lingo and meeting time was changing long ho urs. Patron suggests that eye to eye converse with it is perfect for examination in an impartial way. Worldwide HSBC Kazakhstan adequately works in broad framework wherever across the globe Kazakhstan illustrative of HSBC Group is incorporated to be little relationship with other neighborhood banks. Like this, its subcontracting mechanisms principally stream out from confined resources. Being a merger of two banks its obliged as of late surrounded bank to outsource get ready concentration Alem Card LLP, in light of the way that making and keeping up taking care of structure of its particular forces is uncommonly exorbitant to banks. Furthermore, Halyk Bank works with regulatory foundations, and a number of clients is extraordinarily higher. Along these lines, Halyk Bank is constrained to search for outsourcing outcast pro communities to guarantee constant change in execution to clients. As indicated by examinations of subcontracting magnitude and sorts, outsourcing rehearses in banks. Both organizations are encountering an outsourcing breaking point of "segment cards managing" which is genuinely a champion among the most costly cutoff points among the managing a record operations, and in this way, it requires entire arrangement (8-12 years) and unchanging association among bank and outsourcer. Both BTA Bank and Halyk Bank are outsourcing "most systems" and "all things considered fulfilled" which can be appeared by the detail of outsourced farthest point and with the way that part cards were dealing with can't be allotted not so much. Propel, examinations uncover that equally, BTA Bank and Halyk Bank are improving "inside outsourcing." The illumination behind this is the way that the level of control over execution of arranging concentrates especially impacts implementation of the bank in entirety. Additionally, the rate at which the HSBC regulates outsourcing is les s, and in this effect, the outsourcing is, therefore ‘’outside’’. The clarification behind this is traverse of outsourcing associations has at this very moment character (1-3 years) and only "a couple of support and dealing with a record frames outsourced." Additionally, the inspiration driving why HSBC Bank is using "deficient outsourcing" gives off an impression of being sound due to the traverse of outsourced limits. If when only "a couple of systems outsourced" and they needn't trouble with unusual condition of switch over execution, complete subcontracting with disengaging entire organization handle with reorganization of threats and commitments is unrealistic. Outsourcing twisted up observably a champion among the most generally utilized contemporary business rehearses. Regardless, it has both motivations behind interest and put-down. While attractiveness of labor in which affiliation works and centers that it sets deviations, subcontracting can comparatively modify and pass on purposes of intrigue or dangers to customer membership. From our examinations, clearly, practices for outsourcing are not comparable in all relationship, this particular advancement considered for real money related companies. Two or three outcomes can be taken from this work. On the off chance that an affiliation is practically nothing and has obliged assets, then it desires to subcontract. In any case, subcontracting rehearses can't accreditation such fundamental favored perspective as cost lessening seen in many banks Anikin BA, Rudaya IL. 2009, Outsourcing and outstaffing: high technologies of management. Moscow:Infra-M. Anikin BA, Rudaya IL. 2009, Outsourcing and outstaffing: high technologies of management. Moscow:Infra-M;. Ashley E. 2008,Outsourcing for dummies. New Jersey: Wiley Publishing;.   Doyle C, Tapper D. 2001.Evaluating the benefits of IT outsourcing. An IDC White Paper Fan LL, Ramachandran S, Wu YH, Yue ZN.2006, Outsourcing in business. Henry A. 2008, Understanding strategic management. Oxford University Press.   Henry A. 2008, Understanding strategic management.Oxford University Press. Jiang J J, Klein G, Tesch D, Chen HG. 2003,Closing the user and provider service quality gap. Communications of the ACM; 46; 72–76. Kay N. 2005, Coase, The nature of the firm and the principles of marginal analysis. University of Strathclyde. Liao KG, Reategui LA. 2002, Information technology outsourcing in emerging markets. Massachusetts institute of technology Liao KG, Reategui LA. 2002, Information technology outsourcing in emerging markets, Massachusetts Institute of Technology; Perunovi? Z, Pedersen JL. 2007, Outsourcing process and theories. POMS 18th Annual Conference. Power MJ, Desouza KC, Bonifazi C. 2006. The outsourcing handbook: how to implement a successful outsourcing process. Kogan Page Limited. Prahalad CK, Hamel G. 2003, the core competence of the corporation. Harvard Business Review 3; 79-93.   Urquhart C. 2002, Applications of outsourcing theory to collaborative purchasing and licensing. Aberystwyth: University of Wales.   Urquhart C. 2002.   Applications of outsourcing theory to collaborative purchasing and licensing. Aberystwyth: University of Wales Advantages And Disadvantages Of Outsourcing Business Functions This research report has been conducted on the topic â€Å"Advantages and disadvantages of outsourcing business functions†. This research program will discuss the concept of outsourcing which is being used by businesses for enhancing their effectiveness and reducing the workload. Outsourcing is used by the businesses for enhancing their performance as well as focusing on the important activities or operations of the business. It will also discuss the advantages and disadvantages of outsourcing to the business. Different methods and techniques will be applied to the collection of data. These methods and techniques will be discussed in this research report. Objectives are set for identification of the goals which need to be adopted from the execution of the activity or series of activities. This research report has been conducted with a motive to collect data related to the various advantages and disadvantages associated with the use of outsourcing to the business. Knowledge will be developed of the concept of outsourcing and its importance for the business. Various articles, journals and internet sources will be used for developing knowledge regarding the research topic. The scope defines the boundaries of the research and aspects which will be covered in this research report. Outsourcing is widely used by the businesses for enhancing the performance of the business. This research report will discuss the advantages and disadvantages of outsourcing. Various research methods or techniques will be put to use for gathering information related to the research topic. An action plan will be prepared for conducting the research project as per the plans. Outsourcing is an important aspect of the dynamic business environment as there has been a rise in the use of this concept. Businesses are enrolling in outsourcing for ensuring that the operations of the business are performed in an effective manner. Outsourcing has contributed towards the attainment of the objectives of the business. The main objective behind the use of outsourcing is to manage the time by focusing on the crucial aspects of the business. Globalisation has promoted the concept of outsourcing. Previously outsourcing was used for cost cutting but with the change in the business environment, outsourcing has been used for enhancing the performance and focusing on the important activities of the business. For operating in an effective manner in the dynamic business environment, it is vital to adopt effective strategies. Different authors have presented different views for outsourcing which have been discussed in this research project (Sturgeon & Gereffi, 2011). The term outsourcing can be defined as the use of outside resources for the purpose of execution of the operations of the business by handling the operations to outside company or third agency. Businesses are using outsourcing for the purpose of enhancing the performance of the business, reducing the cost, time and efforts, enhancing the effectiveness of important functions of the business and increase the productivity of the business (Tayauova, 2012). There are few disadvantages associated with the use of outsourcing. These disadvantages of using outsourcing include an increase in the cost, lack of proper infrastructure facilities, lack of support on the part of the government, depletion in the quality of the products or services outsourced, the threat of leakage of the confidential information of the business and lack of control on the operations. Focus on the business while taking outsourcing decision is on quality of the services, confidentiality, and control on the operations ou tsourced. Companies are considering outsourcing for reducing the legal and financial obligations which are contributing to the cost of the business (Mirza, 2012). Different factors are responsible for determining the decision of outsourcing. Businesses are analyzing different aspects related to outsourcing for drawing a decision. Different functions or operations of the business are being outsourced by the businesses for enhancing the effectiveness and focusing on the important functions of the business. There has been a fast increase in the use of outsourcing. The concept of outsourcing includes appointing the third party for the purpose of performing or executing the operation of the business. Companies are using outsourcing for encouraging the chances of success and growth as well as gaining a competitive advantage over the others in the industry. Private and public organizations both are using outsourcing for enhancing their performance (Galetic, et. al., 2011). Research questions are formulated for forming a base for the data collection process. Research questions are mentioned below: Research methodologies cover different methods or techniques which are applied for the collection of data related to the research topic. This research project has discussed the advantages and disadvantages of outsourcing to the business. Information has been collected for gaining knowledge of the aspects related to the research topic. These methods or techniques are mentioned below: Research method: It is vital to execute the research program in an effective manner and for this purpose there is a need to gather quality data which will enhance the quality of the research program. Qualitative research method will be used for collecting data for the research project. Qualitative research method will help in collecting quality data by collecting primary and secondary data (Crossman, 2017). Use of primary and secondary sources of data will contribute towards the attainment of the objectives of the research project. Research questions will be used for collecting primary as well as secondary sources of data. Qualitative research method will help in collecting information related to the behavior patterns, data related to needs of the users and human experience (Quick & Hall, 2015). Research approaches: Qualitative research approach will be applied for the collection of quality data related to the research program. A qualitative approach is an effective approach which will help in collecting quality data. The qualitative approach provides quality data which helps in enhancing the knowledge related to the reasons, opinions and different aspects related to the research topic (Crossman, 2017). Primary and secondary sources of data collection sum up qualitative approach which forms a base for the reliability and authenticity of the research project. The questionnaire will be prepared and distributed among the employees for collecting information. Different journals, articles and internet sources will be used for collecting secondary source of information (Thomas, 2015). Data collection: Data collection is an important aspect which ensures that the research is being executed in a proper manner. Quality data can be collected with the application of primary and secondary sources of data collection. This data will help in the completion of the research project in a successful manner. Primary data can be understood as the raw data which a researcher directly collects from the respondents for gaining understanding (Smith, 2015). Primary sources are used for collecting first-hand information. The questionnaire will be used for collecting raw form of data directly from the respondents.   Secondary data can be explained as the second-hand information which other researchers have collected for performing their researches (Johnston, 2014). This form of data ensures that reliable data is presented for enhancing the quality of the research project. For the collection of secondary data, journal articles and internet sources will be used. Data will be collected which is of after 2010. This is done for ensuring that the updated or current data is presented in the research (Turkenburg & McAuley, 2013). Procedure and technique: time has acted as a limitation in this research. Due to lack of availability of time, random sampling technique will be applied in this research program. Random sampling will help in the analysis and interpretation of the data in a better manner within the limited timeframe. Random sampling technique is a sampling technique which provides equal chances of being selected to every sample of the population (Nishad & Sankar, 2016). Strategy: a strategy needs to be adopted for the purpose of conducting the research in an effective manner. This strategy ensures that the research is conducted properly and covering every aspect. For the execution of this research program, systematic approach will be used. This systematic approach will ensure that the research is covering every aspect of the research by ensuring that nothing important has been left out. Different activities of the research will be conducted in a sequence and an action plan has been prepared for conducting the research in a sequence (Nirmala, 2013). Targeted market: target market is set for identification of the source from where information related to the research project is to be collected. Primary and secondary sources of data collected have been selected for collecting information. Primary data will be collected from the employees working in international organizations. This information will help in forming a view related to the research. Secondary data will be collected from the internet sources, newspapers, books and articles. Choice: Different alternatives have been analyzed for the purpose of selection of the most suitable or appropriate alternative for conducting this research project. Ethical consideration: ethical aspects help in the identification of right and wrong. This research project has been conducted by following the values and principles for conducting the research within the ethical boundaries. Confidentiality will be maintained for protecting the confidential information of the respondents. Presentation of data will be done in fair manner for ensuring that fair views of the respondents have been presented. Few limitations have been identified which have acted as issues for this research project. Dealing with these limitations in an effective manner is required for the execution of the research program properly. Time available for the execution of this research was limited. For coping with this limitation, random sampling technique has been used. Lack of resources is another limitation which affects the execution process of this research program. For the completion of the research program in a successful manner, different resources need to be applied or used. Lack of access to data also affected the data collection process of this research program. Deciding the topic for the research Decision will be made regarding the selection of the research topic. Plans will be formulated for preparing guidelines for the execution of the research program. Implementation of the plan will be done as per the plans formulated. This phase of the research project include collection of data with the application of primary and secondary sources of data collection. The analysis will be done on the collected data for forming the basis for conclusion and recommendations. Interpretation of the collected data Analysed data will be used for interpretation of the results. The conclusion will be based on the analyzed and interpreted data and recommendations will be provided. Thus, from the aspects discussed above, it can be concluded that the role and importance of outsourcing is increasing in this dynamic business environment. There are various aspects which are responsible for the increasing use of this concept. This report has discussed these aspects along with the aspects affecting the performance of the business adversely. This report has discussed a summary of the literature review as well as different methods or techniques for the collection of data related to the research topic. Limitations have been discussed in this report which could have affected the execution process of this research project. Crossman, A., 2017, â€Å"An Overview of Qualitative Research Methods†, ThoughtCo. Fita, M., 2012, â€Å"6 Reasons Why Social Networking is So Popular These Days†, Brandiginity. Galetic, L., Aleksic, A. & Klindzic, M., 2011, â€Å"Outsourcing and Downsizing As Modern Organizational Trends in Croatian Companies†, The Business Review, Cambridge, Vol. 17, Number 1. Johnston, M. P., 2014, â€Å"Secondary Data Analysis: A Method of which the Time Has Come†, Qualitative and Quantitative Methods in Libraries, pp. 619 –626. Mirza, A. A., 2012, â€Å"The Impacts of Outsourcing on the organisation and economy- A critical Look on Ericsson Transformation Planning Outsourced to India†, Blekinge Institute of Technology. Nirmala, Y., 2013, â€Å"Chapter four: research design†, Language in India, vol. 13, no. 2, pp. 102. Nishad, P.M. & Sankar, S., 2016, â€Å"Efficient random sampling statistical method to improve big data compression ratio and pattern matching techniques for compressed data†, International Journal of Computer Science and Information Security, vol. 14, no. 6, pp. 179. Quick, J. & Hall, S., 2015, â€Å"Part three: The quantitative approach†, Journal of perioperative practice, vol. 25, no. 10, pp. 192 Smith, N.L., 2015, â€Å"Using Action Design Research to Research and Develop Evaluation Practice†, New Directions for Evaluation, vol. 2015, no. 148, pp. 57-72. Sturgeon, T. & Gereffi, G., 2011, â€Å"Measuring Success in the Global Economy: International Trade, Industrial Upgrading, and Business Function Outsourcing in Global Value Chains†,  Survey of Current Business, 91(2), pp.33–59, 61–66. Tayauova, G., 2012, â€Å"Advantages and disadvantages of outsourcing: analysis of outsourcing practices of Kazakhstan banks†, Procedia - Social and Behavioral Sciences, pp. 188 – 195. Thomas, J. A., 2015, â€Å"Using unstructured diaries for primary data collection†, Nurse researcher, vol. 22, no. 5, pp. 25. Turkenburg, J. P. & McAuley, K. E., 2013, â€Å"Data collection and processing†, Acta Crystallographica Section D, vol. 69, no. 7, pp. 1193-1194. Advantages And Disadvantages Of Outsourcing Business Functions Discuss About The Advantages Outsourcing Business Functions? Outsourcing of the business functions is among the effective actions in the contemporary businesses, given that many organization will attempt to utilize each one of these enhancements of technology, techniques as well as technologies to provide competent and competitive products which will gratify the customers (Alonso, Clifton and Dà ­az-Fuentes, 2015). This predicament is usable to both partners required, given that each could concentrate on their resources to build the core competencies and prospective directions of the activity. This could result in the decrease of the costs on the production of the final product since every part function on it, through its ideal without using off the additional effort along with investing for the understanding of the new activity (Alonso, Clifton and Dà ­az-Fuentes, 2015). In this study it focuses on the advantages and the disadvantages of outsourcing the business functions. The purpose of this research is to provide an insight and a discussion of the advantages and disadvantages of outsourcing of the business functions (Carnahan and Somaya, 2013). The study evaluate on whether the advantages expected from outsourcing maintenance activities are more than the associated disadvantages. This research has focused on the advantages and the disadvantages of the outsourcing business functions. The research will provide the reader to a much clearer understanding on the issue of outsourcing of the business functions. Definition of the outsourcing: according to power et al. outsourcing consists of two terms that are out and sourcing that describes â€Å"the act of transferring of the work, obligations and decision rights to someone else’’ (Carnahan and Somaya, 2013). Organization need to source out work given that still others who could get it done much cheaper, quicker as well as much better. In the right context and the deployed shrewdly, outsourcing of the business function could be a god way for the organization to improve on the efficiencies and bolter on the bottom line. The following are some of the advantages of outsourcing of the business function. Streamline of the cost of business: The primary cause that explains why the business outsource the company function would be to decrease on their cost of the procedures. Outsourcing lowers on the cost through capitalising the comparative benefits along with economies of scale which is common in the sectors (Chen, Hong, Jiang and Kubik, 2013). It is often expected that outsourcing can conservatively generate twenty percent saving on the cost to the enterprise operations (Carnahan and Somaya, 2013). This may be due to that outsourcing has a comparative cost benefit on the labor. Improvement of the business flexibility: as a result of outsourcing of the business functions, organization could enhance their services via taking the benefit of the time zone differentials. Focus on the core business: the outsourcing of the business enterprise functions allows organization to concentrate on their know-how along with the central business (Chen, Hong, Jiang and Kubik, 2013). Whenever a busi ness go outside their expertise, they enter into the business functions and the procedures which they might not have the expertise relating to and could possibly take away from the primary focus (Creon, Grover and Teng, 2017). An illustration, on this is when a grocery store choose in introducing the florist to their operation. Should there be too much concentrate on the section of the company they lose the focus to their primary business that is the grocery. Enhanced quality: This may be accomplished by using the vendors that have much more understanding so they have specialized procedures. Certainly this may be trough contracting out a cleaning program (Chen, Hong, Jiang and Kubik, 2013). An outside service might have the resources for employing, appropriate training in addition to facility inspections that could have never been offered in the event that these types of features were kept in the house. Focus: certain business could opt to outsource on their enterprise functions to be able to get rid of the disruptions in addition to force themselves to focus on their core competencies. This might be attractive advantageous especially to the start-up firms (Creon, Grover and Teng, 2017). Outsourcing has the capacity to free the entrepreneur from the cumbersome as well as the time intensive duties, for instance the payroll, to ensure that one can possibly focus on the sales along with the marketing actions which are most suitable to the business especially in the long run development and also success of the business (Gonzalez, Llopis and Gasco, 2013). The things get done quickly. The business has a tendency to outsource the functions since it get the work performed much quicker. In the event an enterprise continues to be working with the limited number of the staff members, you may get things completed whole faster by passing time consuming activity to the freelancer or maybe the external businesses. Furthermore, organization will continue to work around the clock (Gonzalez, Llopis and Gasco, 2013). This really is a major benefit of outsourcing the digital work overseas which will be a substantial difference to encounter in times of the time zones and the holidays. Higher customer satisfaction scores: The seller agreements usually guarantee a given level of the quality as well as service which could be harder to handle in house. An example, is an employee who has been called in sick, it is looking to the responsibility of the sellers in complying with the replacement to the contractual agreement. The business competitive advantage through outsourcing the functions. It could bring the flexibility to a business, by turning on the fixed costs into the variable costs as well as freeing up the capital (Gonzalez, Llopis and Gasco, 2013). Moreover, outsourcing could offer the business the edge especially when adapting to change the market conditions. Additionally, through outsourcing of the business functions it has been found that it can free the business to focus on its strengths (Gonzalez, Llopis and Gasco, 2013). This can be beneficial to the business hence allowing the employees to concentrate on the main duties and on the future strategies. Increase of the productivity:   outsourcing of the business functions have been found to increase of the productivity especially through delegating of the functions which are not in your business core competencies (Willcocks and Cullen, 2013). This will enable the business to increase on the complete advantages and generate an increased return on the productivity. The risk sharing: certainly one of important facet of determing the outcome of the campaign is the risk analysis. Outsourcing numerous business function parts could assist the business to shift particular responsibilities to the outsourced vendor (Rochester and Rochester, 1995). Given that the vendor who is outsourced is a specialist, they could anticipate the risk mitigating element significantly better. Cost saving: cost saving can be an important aspect of outsourcing the business functions. The cost saving could offset, setup or the production costs which are associated to the office space (Creon, Grover and Teng, 2017). These savings frees up the resources which could be used for other functions in the business. Loss of the managerial control: when an organization sign on an agreement to have another company execute the function of a division or a particular task, you are transforming both the administration and the control of that function over to the other business (Willcocks and Cullen, 2013). You should have an agreement, but the managerial control might remain in an additional organization. The company which you are outsourcing the solutions will never be related to the similar specifications along with the mission which drives your enterprise (Caruth, Haden and Caruth, 2013). They will be driven to making of the profit from the solutions which they are providing to you in addition to the other business like yours. Hidden expenses: the business would probably sign an agreement with the outsourcing firm that they might cover the particulars of services which they might be offering. Anything that is not offered in the contract could be the basis for extra charges (Liu and Wang, 2014). F urthermore, it is possible to experience the legal fees to be able to maintain legal representation to evaluate the agreements which you will sign. Lack of confidentiality: This is one of the primary issue with outsource the business function. The business needs to forego some form of privacy over their primary business secrets (Liu and Wang, 2014). Furthermore, the company must pass certain data such as the login details, the customer information along with the critical information of the processes of the business and safety measures that are undertaken, to permit the outsourcing firm to implement on the task in hand (Liu and Wang, 2014). Furthermore, the outsourcing organization will also be analysed for their internal security procedures which might result to data risk which can be stolen or even a fraud might be committed which leads to the loss of reputation along with the confidence of the client. This risk is high especially in which the financial data continues to be handl ed for example the banking information or maybe the credit. Poor customer experience: an actual and practical danger of the disadvantage of outsourcing on the business function is the loss in the customer assurance. There is developing variety of the businesses that are looking to offshore are meant to the foreign staff at a cost that could be a portion to exactly what the native employees gets (Caruth, Haden and Caruth, 2013). Even with the extensive training acquired, it has been determined that the customers possess poor experiences particularly when they are speaking with the foreign English speaking specialists. This might result in confusion along with misconception. Decrease of quality: the quality could acts as each a benefit along with a disadvantage within this discussion. The outsourced enterprise features, unless there is certainly a stiff quality check in place, they are able to quickly lessen on the advantages which a business initially saw in the whole idea of the outsourcing (Liu and Wang, 2014). Since all the outsourcing contracts have been drawn up in advance and there is not much room especially to the leveraging of the price, outsourcing company might resort to less than legal techniques to permit them generate an income. Risk of the conflict of interest:   before an organization sign on the outsourcing agreement, it is important to keep in mind that the service provider could currently be managing similar account or even the competitor’s ones (Liu and Wang, 2014). An outsourcing service provider will aim at handling many customer as possibly can. It may be difficult to know who their client are even after an extensive research and due diligence has been made (Gobble, 2013). The service providers are bound to other non-disclosure agreement with the other clients. One cannot compel them to disclose whether they are managing the other competitors. This can pose a risk to the business which could lead being used by the competitor (Schniederjans, Schniederjans and Schniederjans, 2015). Any data that is given to the service provider it could be used against the business one way or another without having knowledge of it (Gobble, 2013). Risk of exposure to the confidential data:   trust can become one of the major issue when outsourcing services since the arrangement entails sharing of the information which is confidential (Gobble, 2013). The non-Disclosure agreements are some of the usual set of the document that are used for enforcing it and they can become logistical inconvenience. A bad publicity and the ill-will: The word outsourcing could bring to mind various thing to different individuals. In case one lives in a community that has an outsourcing organization and they employ ones friends and neighbors, outsourcing is good (Kotlarsky, Scarbrough and Oshri, 2014). In case these individuals lost their jobs since they have been shipped across the state or across the world, outsourcing could bring a bad reputation. If the business outsource their operations, morale could suffer from the remaining workforce. Language limitations: In the event that the client call center is outsourced to another country which converse a complete different language, there could possibly be levels of the discontent for clients dealing with the language barriers of someone who has distinct accent (Kotlarsky, Scarbrough and Oshri, 2014). Organizational knowledge: a worker who may have recently been outsourced might not have the same comprehending and enthusiasm for the business as comparison to the regular employee (Dolgui and Proth, 2013). There may be the potential that an outsourced staff member would interact with the client compared with being as knowledgeable of the business which may result to the negative client experience. Legal compliance and security: it is critical that problems in relation to the legal compliance along with security are handled in a formal documentation. The processes that are outsourced needs to be managed to be able to make sure that there is diligence with the legal confor mity along with the system security (Dolgui and Proth, 2013). An illustration might be the information technology function and having an outsourced staff utilize their access to the confidential customer data for their very own gains. Staff layoffs: outsourcing usually lead to the need to the decrease in the degree of the staff. Except if it might be organized via attrition, layoffs are unavoidable (Wuyts, Rindfleisch and Citrin, 2015). This is very difficult at the best and if this is not handled well, it could have an adverse impact on the remaining staff (Dolgui and Proth, 2013). Additionally, when an organization is researching vendors to outsource it is important to reflect on your particular requirements and get at least three requests for the proposal to make sure that the enterprise is getting the best value for their money . Outsourcing of the business functions has become one of the widely used contemporary business practices. However, it has both benefits and drawbacks.   While the character of the work in which the organization operates and aims that it set could change, outsourcing could change on as well as bring both benefits and risk to the client organization. From the analysis discussed above on the benefits and drawback of the outsourcing, it is obvious that the practices of outsourcing the business functions are not similar to all the organization. Several aspect can be learnt from this literature. If a company is small and has limited resources, then they need to outsource. Nonetheless, it is important to note that the outsourcing activities cannot always ensure that common benefits such as the cost reduction are achieved. Alonso, J.M., Clifton, J. and Dà ­az-Fuentes, D., 2015. Did new public management matter? An empirical analysis of the outsourcing and decentralization effects on public sector size. Public Management Review, 17(5), pp.643-660. Carnahan, S. and Somaya, D., 2013. Alumni effects and relational advantage: the impact on outsourcing when a buyer hires employees from a supplier's competitors. Academy of Management Journal, 56(6), pp.1578-1600. Caruth, D.L., Haden, S.S.P. and Caruth, G.D., 2013. Critical factors in human resource outsourcing. Journal of Management Research, 13(3), p.1. Chen, J., Hong, H., Jiang, W. and Kubik, J.D., 2013. Outsourcing mutual fund management: firm boundaries, incentives, and performance. The Journal of Finance, 68(2), pp.523-558. Creon, M.J., Grover, V. and Teng, J.T., 2017. Theoretical Perspectives on the Outsourcing of Information Systems. In Outsourcing and Offshoring Business Services (pp. 25-52). Palgrave Macmillan, Cham. Dolgui, A. and Proth, J.M., 2013. Outsourcing: definitions and analysis. International Journal of Production Research, 51(23-24), pp.6769-6777. Gobble, M.M., 2013. Outsourcing innovation. Research-Technology Management, 56(4), pp.64-67. Gonzalez, R., Llopis, J. and Gasco, J., 2013. Information systems offshore outsourcing: managerial conclusions from academic research. International Entrepreneurship and Management Journal, 9(2), pp.229-259. Kotlarsky, J., Scarbrough, H. and Oshri, I., 2014. Coordinating expertise across knowledge boundaries in offshore-outsourcing projects: The role of codification. Management Information Systems Quarterly, 38(2), pp.607-627. Liu, S. and Wang, L., 2014. Understanding the impact of risks on performance in internal and outsourced information technology projects: The role of strategic importance. International Journal of Project Management, 32(8), pp.1494-1510. Rochester, J.H. and Rochester, H., 1995, September. Advantages and disadvantages of outsourcing. In Professional Communication Conference, 1995. IPCC'95 Proceedings. Smooth sailing to the Future., IEEE International (pp. 77-82). IEEE. Schniederjans, M.J., Schniederjans, A.M. and Schniederjans, D.G., 2015. Outsourcing and insourcing in an international context. Routledge. Willcocks, L. and Cullen, S., 2013. Intelligent IT outsourcing. Routledge. Wuyts, S., Rindfleisch, A. and Citrin, A., 2015. Outsourcing customer support: The role of provider customer focus. Journal of Operations Management, 35, pp.40-55.

The process of economic development and its effects in China in 1950s Research Proposal

The process of economic development and its effects in China in 1950s - Research Proposal Example e considerable damaged after the war, which became the reason that the food production reduced to approximately 30% lower than the peak level, which was achieved before the war. All these factors lead the Chinese economy in crises and the country had to face the hyperinflationary environment. The Chinese Govt aimed to restore the economy to its normal level within the time span of 3 years. In order to achieve the goal of economic recovery, the Govt started working with full devotion to recover all the losses. The recovery phase began with the reconstruction of the transportation system along with the recovery of other losses such as loss of communication system and invests on farming to recover the natural resources. The central bank of China, which is named as Peoples bank of China, was established in the year 1948 with the responsibility of maintaining the monetary control along with the regulation of all the financial institutions within the jurisdiction of China. During the estab lishment of Peoples Bank of China, the banking system was neither nationalized nor centralized. During the economic recovery phase of China, all the financial institutions were nationalized and centralized. The regulating authority of the banking system remained the Peoples Bank of China. In order to control the high inflation, which was generated due to the effects of the World War II, the Govt of China decided to synchronize the economic structure of China by centralizing the financial market of China (Mark 2013). The purpose of centralizing the banking system was that the monetary system could be unified. The Govt initiated the decisions to control the economy which includes monetary policy and extremely restricted credit facility. Another reason behind such restricted economic policies during the period of 1949 to 1952 was that the Govt had very restricted budget to recover the economy. In addition to this, during the same period Govt was compelled to also manage the

English as an Academic Language in the UAE Research Paper

English as an Academic Language in the UAE - Research Paper Example Language education in such states is largely governed by Anglo-American undergraduate academic structures and language books. The general term employed to refer to the teaching of English language as a foreign language is ELT or English Language Teaching. Since the 1950s, ELT has expanded exponentially in order to provide quality English language education not only in Europe but in Asian countries as well. Today, English is a ‘world language’ and therefore the primary concern of ELT professionalism is to not only concentrate on the provision of world class linguistic skills but also to promote other pedagogical aspects of English language. Unfortunately, ELT has a number of political, cultural and social ramifications, some of which pose serious obstacles in the continuation of English language education in some of the prominent Asian countries such as the United Arab Emirates. (Wodak, R., & Corson, D.1997). The research paper concentrates on some of the major political, social and cultural issues surrounding the teaching of English at undergraduate level. Development of ELT: ELT professionalism evolved on the basis of diverse sources. One such source was the development of educational programs focusing on adult foreign language learning throughout the European countries and UAE. Another valuable source in the development of ELT was the exponential growth of anthropological and structural linguistics in the United States of America. Moreover, the influence of anthropological and structural linguistics development has not only been limited to the territorial boundaries of the United States but has also permeated and influenced the educational system of United Arab Emirates. The third most important source in the development of ELT professionalism was the education in British colonial states. An important aspect of ELT development in colonial states was: first, the development was a perfect reflection of the events that happened in the metropolis, an d second, it simply failed to address the cultural, political and social educational needs of the inhabitants of the vast British Empire. Thus, the colonized people were more or less treated as puppets loyal to the British officials. However, certain factors posed obstacles in the development of ELT professionalism. One such factor was the development of other European languages such as French. (Wodak, R., & Corson, D.1997). During the time the cold war broke out, Americans used English as an efficient and non-armed way to spread their influence. The federal government allocated a substantial amount of funds to be utilized in the development of English education around the world. The extent of American involvement in the development of English education can be analyzed by the fact that by 1949, more than 40 American agencies were dedicated to spread English education worldwide. Furthermore, US Information Agency together with many foundations such as Ford and Rockefeller played a de cisive role in the establishment of TESOL worldwide and also to include diverse resources in the profession of ELT. By the mid 1960’s, Ford and Rockefeller were involved in more than 38 countries to incorporate TESOL as an academic discipline. ELT professionalism basically involves traditional classroom activities including curriculum development, testing methods and teacher training programs.(Wodak, R., & Cors

1903 - Wright Brothers' First Flight Research Paper

1903 - Wright Brothers' First Flight - Research Paper Example Earliest Days; Takeoff! How the Wright Brothers Did What No One Else Could and That First Flight are critically analyzed relating with 1903 Wright Brothers First Flight. What do these sources reveal about the event? Source 1 Earliest Days; Takeoff! How the Wright Brothers Did What No One Else Could Earliest Days; Takeoff! How the Wright Brothers Did What No One Else Could by John Noble Wilford reveals that the first flight attempt was estimated to have lasted12 seconds up the sky covering a distance of 120 feet (Wilford, 2003). The Wright brothers, described as shy and unmarried, made other three attempts and Wilbur broke a further record by making a flight that lasted 59 seconds covering a distance of 852 feet. Their parents were protestant bishops and became interested flight at an early age. They wanted to prove to the world that air transport can be possible. Wilford highlights how Wright brothers chose the beach, Kitty Haw, to be the proving ground of their efforts (Wilford, 200 3). The beach had constant and persisting winds that assisted in adding lift to the craft; hence making it possible for the flight. They had made approximately 700 thriving flights at the beach using their gliders in 1902. At that time, automobile manufactures were unable to design and come up with a suitable engine that was light and powerful enough to lift the craft. Consequently, the brothers opted to deign their engine suitable to their need. During the lunching of the first power-driven airplane, the brothers explained the challenges they faced in controlling the plane. Earliest Days; Takeoff! How the Wright Brothers Did What No One Else Could states that the weather was favorable since it was windy, that assisted in lifting the craft into the sky. Wilbur got into the craft at 10:35 in the morning, after testing and conforming that all the devices were in effective form (Wilford, 2003). Source 2 That First Flight That First Flight by The New York Times talks about the achieveme nt of two bicycles’ manufactures from Dayton. Wilbur and Orville made history by flying a heavy aircraft into the air four consecutive times prolifically. Primarily, they had studied how gliders worked and experimented with them before attempting the self propelled aircraft. That First Flight accepts the fact the Wright brothers’ inventory would have been discovered by another person. But what makes their discovery unique is that it happened at an earlier than expected (The New York Times, 2003). The skill of concocting the right combination of equilibrium, and impulsion of an aircraft up the sky was an exceptional idea that improved the structuring of controllable planes. That First Flight states that the idea behind practicing with gliders years before 1903 was because man did not want to invent a flying machine, but a flying man. Consequently, in their attempt to come with the self propelled air craft, the basic idea was how the machine could be controlled by man. I nterestingly, the flights attempts were affected by man rather than the machine itself. Wright brothers had to learn ways of flying their craft aptly to achieve their goal. The article argues that the principles used initially by the Wright bothers are still important and used currently by the modern airplanes. The act of aircraft flying in the sky is something marvelous despite the fact that it is now exceptionally common. I agree with the author of the article since individuals in the society still wonder how a machine heavier than air flies in the sky comfortably at high speed (The New York Times, 2003). Do they add to or alter what you previously knew about this event from the textbook and lectures? That First Flight

The Ocean Broiler Restraunt Case Study Example | Topics and Well Written Essays - 750 words

The Ocean Broiler Restraunt - Case Study Example Additionally, any head of department who requires additional staff members should submit written qualification requirements for such persons to be recruited. The human resource department then makes an advertisement and recruits individuals who successfully meet the job requirements and skills before organizing an interview. The human resource department should have colluded with the recruiting department to outsource the recruitment job to a qualified person or agency, but to carry out interview on that same person. Notably, it is the responsibility of the human resource manager to deal with the organization’s work force; thus, it is their mandate to ensure that the organization employs highly qualified people in its entire departments. After the recruitment process, a training session is then organized for the recruits. The nature of the training process and materials required for training depend on the functions of the departments. Training should be done using a manual of work as a source of reference (Pandey, 2006 p239). It is evident from the case study that the Ocean Broiler Restaurant lacks a formal system of training its new employees, since the recruits under training are engaged to a trainer who is fully engaged in the normal retune of the restaurant. In other words, there is not proper training accorded to the new recruits. Moreover, the restaurant does not provide the trainees with an opportunity to synthesize and understand what is being learned (Blue, 2011 p4). A training session that directly engages the recruits into the company’s daily routine makes this process ineffective, since the trainer needs address both the customers’ needs and the needs of the trainees (Mullins, 2011 p236). Since the Ocean Broiler restaurant uses the same inadequate training method; its service outcome is expected to be below standards. In addition, since the new recruits are assigned to different trainers, there is a strong probability that consi stency in service delivery will emerge compromising the quality of service offered to the customer (Blue, 2011 p2). The quality of Services offered to the customer depends on the quality of training the staff members received. Therefore, proper methods of training are paramount for quality service delivery. The restaurant management should, therefore, ensure that their staff members receive ideal training. Proper training of the staff members usually involves two distinct training methods (Pandey, 2006 p239). The first part involves collective training of the new recruits before narrowing down to training the recruits along their specific duties. Moreover, training should be a duty assigned to a single department in order to maintain quality in training, and to achieve consistency in service delivery. To ensure that quality of training is not compromised, every department should link with the human resource department that is competent in obtaining qualified staff members (Mullins, 2011 p237). In addition, the training session should be reasonably longer to facilitate proper mastery of the work or service delivery techniques required of a person. At some point, the restaurant should consider training the senior staff members (Koontz & Weihrich, 2006 p214). This may be done to refresh the already existing techniques within them or to introduce them to new techniques for quality enhancement. All training methods should aim at boosting service delivery to the customers. Due to the ever-changing customers’

AR7 Essay Example | Topics and Well Written Essays - 500 words

AR7 - Essay Example Since all Ebusiness transactions are used using the communication systems and without the need of ever doing business face-to-face. Such liberty has developed various models within ebusiness such as B2B. B2C, C2B. G2B etc. There are basically three types of e business, 1-to buy and sell goods, 2-inter and intra organization information exchange, and 3-customer service. The website: Bewari is a B2B service provider with a portal for suppliers and consumers. The suppliers could list their products and other businesses and governments can purchase them through beware portal website. Bewari vision is to become a leading ebusiness B2b service provider and change the way business is done in the Middle East. The website currently has 60,000 trading partners with 50,000 online auctions worth over $2.5 billion. The customer base includes governments, large business, trading companies etc. The company deals in several countries of Middle East with a franchise approach. The company has good future forecasting and is expected to raise the number of member, it also has several quality and branding awards. The products transacted on site are from oil and gas to FMCG industry. The website deals like any other portal providing facilities such as contacting customers, catalogues, and auto extend auctions etc. Bewari also provides training for online procurement an d procurement consulting. The company is now working with the government on creating an online directory of all the companies in the region. The future plans include starting up a business to consumer website; however it is far from implementation. The website is powered by oracle which provides safe and reliable trading software. It helped saved reduced procumbent cycle times to government workshops, airlines, and regional electricity and construction companies. The extended market reach helped small IT products

Come up with an assertin- a claim,a point, an opinion- that you can Essay

Come up with an assertin- a claim,a point, an opinion- that you can support with some of the facts from the articles - Essay Example This premise is demonstrated beautifully when Charlie attempts to win Lalu from Hong King by playing poker. Clearly, Charlie is willing to gamble on Lalu because he loves here whereas Hong King is willing to gamble on her to maintain her slavery. Tragically, Lalu does not see this because she has always been viewed as a chattel and therefore presumes that Charlie views her much the same way. The problem that Charlie has is that he will never win the love or affections of Lalu because ultimately, she is the product of a bet. I suspect however, that had Charlie allowed Lalu to kill Hong King or had assisted her in the murder, he would have ultimately won her over. No matter how hard any man may try, a woman’s dignity will not be stolen from her without her consent. Women, all women want protection, but not at any price. Finally, once a woman has decided that a man sees her only as chattel, he can never shake that impression from

MNC Enters India Term Paper Example | Topics and Well Written Essays - 2000 words - 1

MNC Enters India - Term Paper Example The company is basically involved in selling quality home furnishing products and home appliances among others through various franchises and retail outlets. The best aspect about this company is that its products are not very costly and thus are quite affordable. The company is responsible for attracting huge figure of consumers in its various retail outlets due to the deliverance of quality products to them and also complying with their requirements at large. It can be apparently viewed in this similar concern that the company was able to attract around 770 million of consumers who visited various retail outlets of IKEA in the year 2012. The company has a total of 338 stores and includes 154,000 co-workers (Inter IKEA Systems B.V., 2012). This part of the paper will entail the tracking of the exchange rate of Indian Rupee in relation to the US Dollar. It can be apparently observed in this regard that there have been a lot of fluctuations relating to India’s exchange rate. Presently, the value of Indian Rupee has fallen to a new record of 64 per dollar. The value of Rupee has been undergoing major turnarounds during the preceding two years due to the reason of weakening conduct of financial activities. It is even expected that the value of Rupee can fall to as low as 70 per dollar which can create a major turnaround in the currency exchange rate (YCharts, 2013). The following pictorial representation shows that the level up to which the value of Indian Rupees has increased. From the start of the year 2013, the value of Rupee has fallen and this trend is continuing. On the basis of the above discussion, it can be affirmed that due to much fluctuations or variations especially in the exchange rates, the financial condition of the nation i.e. of India has been adversely affected resulting in generating financial downturns by a considerable

Roles, Responsibilities and Skills of a Coach Essay Example for Free

Roles, Responsibilities and Skills of a Coach Essay Alex Ferguson A role model is a person who serves as a positive example and whose behaviour and success is emulated by others. The way the coach conducts themselves in the presence of their athletes is important to get the respect of their athletes so they are able to coach them successfully. Alex Ferguson is a fine example of a role model because he produces such successful teams and always conducts himself in a professional and respectful manner which rubs off on his players. This is especially evident in players such as Ryan Giggs and Paul Scholes who are also great role models of the game and they have been heavily influenced by Alex Ferguson throughout their careers. This is one of the reasons his team has won the league so many times, became European champions and he has created so many world class players. An example of him using this is with Wayne Rooney. When he came to United he had a very fiery temper and would often break the rules and end get yellow carded or sent off causing a disadvantage for his team but after being coached in the right way by Ferguson and following his example he has learnt to conduct himself properly and control his anger much better. This influence from Alex Ferguson has been vital in making him the top class player that he has become. Linford Christie – Is also a great role model but in a different way. He is more of a role model to his athletes because of his own sporting achievements. He is the only British man to win a gold medal in the 100 m at all four major competitions: the Olympic Games and the World, Commonwealth, and European championships and he still holds the British 100m record. This would be impressive to any aspiring athlete and they would be more likely to respect what he says and more likely to listen to him because they know he knows what he’s talking about. His athletes are inspired by his achievements and will be more motivated by him being their coach because of all of his achievements. He is quoted in The Independent saying: â€Å"I think the athletes respond well to me because I have been successful. I know what it takes to get to the top. I know what psychological games to play and the importance of mental power. Alex Ferguson and Linford Christie are similar in that they are both well respected and great role models to their athletes. Coaches like this are typically very successful because to be successful it is important for their athletes to look up to them so they listen to and respect their advice so the coach can do their job effectively and improve their performance. The differences between the coaches are that Ferguson earns his status as a role model for his coaching success and Christie gets his from his sporting success. This means that they both have different types of knowledge and would probably have completely different coaching styles. Ferguson is more experienced in coaching and a better manager of his players whereas Christie would have a better understanding of any issues his athletes may have because he has been there himself at a higher level than them and he probably doesn’t stick to the conventional coaching methods and would have his own ways of doing things. Manager Alex Ferguson – One of Alex Ferguson’s most important roles is being a good manager. Being a manager involves him being able to man manage players to ensure he gets the best out of them. Management is especially to Ferguson because he coaches football, a team sport so his role as a manager is important to make sure he is picking the right players in the right positions in the right games and also deciding when to make substitutions at the right time. An example of good managing by him is when he brings on Carlos Tevez as a sub in a tough game when the other forwards are tiring because he has fresh legs and a very good work rate. This has proved to be very effective for him because he has brought Tevez on at the right time in some important games and he has changed the game. Linford Christie – One of the roles that Linford Christie would have to fulfil is being a manager. For him this would include being well organised for example having the training sessions planned before the session and most importantly the one to one man management of each of his athlete’s. This is obviously very important for Christie to have as he coaches individual athletes and he has to manage them in the right way to get the best out of them. For example, some of his athletes might respond better to him having a go at them after a poor performance and some might respond better to a friendly arm around the shoulder. It is vital that he is able to recognise which athlete’s need which type of management or he could be damage his relationship with the athlete which could result in a drop in their confidence and their performance. Alex Ferguson and Linford Christie are similar in that they both have to have good man management skills which means they have to be good communicators, good leaders and be able to support their athletes individually. The main difference between these two coaches when it comes to managing is that Ferguson has to make a lot more decisions because he has to make a whole team work together successfully so he has the added responsibilities of picking the squad, when to drop players and who needs to be rested whereas Christie only has to be concerned with one athlete at a time and to make sure that athlete is happy and performing well. Friend Alex Ferguson – It is important that the coach of a successful team is also a friend to their athletes. This is because if an athlete feels that they have a good relationship with their coach they will perform better overall. Being a friend to their athletes is important to develop loyalty and a good understanding of their athletes. This enables them to know which way to coach them individually also to help the athletes overcome issues and problems such as injuries and personal problems. The main skill needed to fulfil this role effectively is good communication skills. An example of Alex Ferguson being a friend is the way he has supported and encouraged players such as Wes Brown and Owen Hargreaves through career threatening injuries and offering them advice and help. Linford Christie – One of Linford Christie’s roles as an athletics coach is to also be a friend to his athletes. It is especially important for Christie to have this kind of relationship with his athletes because they are individual athletes and they don’t have team mates or many other coaches to rely on for support. Darren Campbell, one of his star athletes said, Well, to begin with, he is compassionate, says Campbell. He is not a bully. He doesnt throw cups of tea. People who say he is arrogant dont know him. What it is about him is confidence, belief. I know its a fine line, but I have known him since I was a 14-year-old and he has always had a soft side. One of his greatest assets is that mentally he is one of the strongest people I have ever met. It is clear from this statement that he is a friend as well as a coach to this athlete. Darren Campbell is Britain’s top sprinter so this type of coaching has proved to be a success because he is inspired by Linford Christie, he trusts him and will therefore make his job easier to coach Campbell as he will listen to his advice and put 100% into training. Alex Ferguson and Linford Christie have similar roles to play as a coach and one of the roles they have in common is to be a friend to their athletes. They both do this well and have a good balance of when to be a friend and when to be a coach which can be a difficult balance to have but it is a vital part of achieving success with a team or an individual athlete. I think it is more important for Linford Christie to be a good friend to his athletes because he works with them on a one to one basis mainly whereas Alex Ferguson’s main role is to pick a successful team for each game and this is more important than being friendly with the players. It is part of his job to upset players because all of his players in the squad would like to play every game but obviously they can’t all the time. Educator Alex Ferguson – An important part of being a successful coach like Alex Ferguson is to be an educator. Even though his players are some of the best players in the world, he still has a role of educating them further so they can continue to develop as players. The educator role for a football coach includes educating the team about new formations, new positions that players may be put in and to further educate them about the game in general. A sports coach also has to have a good amount of knowledge about the scientific side of the game, such as nutrition, recovery and fitness and have the communication skills to get these messages through to the players. An example of his success because of the way he has educated his players is when the champions league semi final against Arsenal. Every player had a full understanding of the formation and their role in the team, even though some players were in a different position than what they’re used to such as Ronaldo playing cent re forward when he’s usually on the wing. This is because they would have been training during the week before the game getting used to playing this way and so they could ask Alex Ferguson any questions they had about where they were playing so they knew exactly what to do when it came to the game. Linford Christie – Also has to be a good educator in order to produce successful athletes. He has to educate his athletes mainly on their technique because he coaches sprinters and to improve their times they have to improve their technique. Christie has a lot of experience of being a successful sprinter so he passes down this knowledge to his sprinters to improve their times. An example of Linford Christie educating an athlete is when he first had Darren Campbell he realised that the best part of his 100 meter race is the last 40 metres so they needed to work on his start and his coach has educated him to improve this. Alex Ferguson and Linford Christie both need to be educators to ensure their athletes are successful but in different ways. Alex Ferguson’s role as an educator is less specific than Linford Christie’s because the smallest detail or a slight different technique in sprinting can mean the difference between a gold medal and not even getting a medal. So Christie may have to concentrate on coaching something specific like an athlete becoming quicker off the blocks. Alex Ferguson has to concentrate mainly on team performance so his educator role mainly concerns coaching the team as a unit on larger scale things such as formation. Sometimes though, Ferguson would also have to coach individually like Christie. Responsibilities Legal obligations Alex Ferguson – Even coaches of professional teams have legal obligations which include abiding by the rules that have been put in place by FIFA. Some of these rules include player protection especially those under 18 and the rules that are set regarding signing players or selling players. For example, if Alex Ferguson wanted to sign Kaka he couldn’t approach him or even get in contact with him without his clubs consent or he would be breaching the rules. It is also his legal responsibility to make sure his players are training in a safe environment with safe equipment. He also has to make sure that there are the appropriate medical staff and facilities to take proper care of his players. Linford Christie – Also has to apply with the legal responsibilities that come with being a sports coach. He has to make sure that he is using suitable and safe equipment and facilities when working with his athletes. Christie would also have to have the appropriate coaching qualifications to coach at the level does. Another one of his legal responsibilities is to educate his athletes and to enforce the rules and regulations put in place by the governing body of the sport. For example, Linford Christie has to discourage his athletes from using illegal performance enhancing drugs because they are banned from the sport and if he is caught they could both be in serious trouble for breaking the rules. Both of these coaches have to satisfy their legal obligations as sports coaches and they are similar in doing this because they have the same general legal responsibilities for any coach of any sport, some of which I have already discussed. Their roles differ slightly due to the obvious difference in the sport they are coaching. Alex Ferguson has to deal with the issue of buying and selling players and all of the rules that come with it but because Linford Christie is only dealing with individual athletes and it’s a different business where they don’t really buy and sell their athletes. Both coaches obviously have to discourage drug use but it is less popular in football than it is in athletics, particularly in sprinting so it plays more of a role in Linford Christie’s job than in Alex Ferguson. Professional conduct Alex Ferguson – One of Alex Ferguson’s important roles is to conduct himself professionally especially because he is in the media so much and he would get in all sorts of trouble if he didn’t act this way especially on television because there are a lot of people that look up to him. He also has to act professional around his players and his staff which would include using appropriate language, being well presented and not smoking or drinking at inappropriate times such as during training. An example of him being professional is last week when Ronaldo had a tantrum after being substituted against Man City which would have been quite embarrassing for him but when he was interviewed about it he acted professionally and didn’t turn on his player he just said that it was good that he wanted to play so much and that he’d spoken with him about it. Linford Christie – Also has to conduct himself professionally because he is a professional sports coach and he has to be a good role model to his athletes. He has to act professionally with his athletes so things such as executing good practice, setting an example to his athletes, not swearing, drinking or smoking in his athlete’s presence and complying with the rules the governing body has set.. He should also have the appropriate coaching qualifications to be coaching Olympic athletes. An example of him being professional is when he took two of his athletes to the Olympics but because of a rule saying he couldn’t work behind the scenes with his athletes during the competition because of being caught for drugs when he was an athlete he didn’t argue it and just sat in the stands to support his athletes. Both of these coaches need to conduct themselves professionally at all times especially when they are with their athletes because they have to set a good example to their athletes and have their respect. Their responsibilities, as far as professionalism goes are the same because they both have to be well presented, execute good practice, adhere to their code of conduct, have the appropriate qualifications to coach at the level they do and act and speak appropriately. Health and safety Alex Ferguson – It is his personal responsibility to ensure his players train and play in a safe environment. For example he can’t let his team train on a pitch covered in pot holes because it is dangerous and could cause injuries. He has a duty of care to follow to protect his athletes. It is also his responsibility to have the appropriate equipment and facilities as well as the health issues he will have to deal with. Issues such as, being aware of illness and injury and taking the appropriate precautions to ensure the care of the players. For example when Ronaldo was injured at the start of this season, even though he is the best player in the world and obviously he would be a big loss to the team, Ferguson has a duty of care to take care of him and not to let him play before he is properly ready because they need to win a particular game. Linford Christie It is his responsibility to make sure his athletes have a safe environment to train on and to make sure they are wearing the correct equipment for the training surface. For example, if an athlete turns up for training with only his running spikes and Christie has a road running session planned, he can’t let the athlete run on the concrete with running spikes on because it is dangerous. He would just have to adjust the session. He has to make sure his athletes aren’t over trained and make sure they have appropriate rest, especially before a competition so they can perform well and be successful. It is also his responsibility to be aware of any illness or injuries that means the athlete either can’t train at all or can only do certain things so training would have to be adjusted. Alex Ferguson and Linford Christie have the same health and safety responsibilities even though they coach different sports. They have to take health and safety precautions to ensure the safety of their athletes by preventing injuries because an athlete of a team of athletes can’t be successful if they cant participate in competition due to injury. Linford Christie has to be even more careful with his athletes because they are individual and if the athlete can’t perform they cant just be replaced like in Alex Ferguson’s team. Equal opportunities Alex Ferguson – Has to make sure he treats everyone fairly and gives everyone equal opportunities and pick his squad based on the player’s talent not on where they’re from or what they look like. It is his responsibility to pick a successful squad of the best players to win trophies and competitions. For example, Ferguson couldn’t refuse to pick someone from Brazil just because he doesn’t like them. Alex Ferguson doesn’t discriminate against anyone which is one of the reasons he has such a successful team, because he picks the best person for the job regardless. For example, his team comprises of people from all over the world including Anderson, Rafael and Fabio from Brazil, Ji Sung Park from Korea, Nemaja Vidic, Zoran Tosic and Adem Ljajic from Serbia and Patrice Evra from France. Linford Christie – It is also one of his responsibilities to give equal opportunities to any athlete that he coaches. He can’t discriminate against anyone, he just has to coach any athlete that he thinks he can have a positive effect on and help become successful. At the moment he is coaching Katharine Merry and Darren Campbell which proves he doesn’t discriminate against gender or race, he coaches who he thinks is going to be successful. Both of these coaches have a responsibility to give everyone equal opportunities by not discriminating against things such as age, gender or race. They have to treat everyone as equals and respect their rights. Skills Communication Alex Ferguson – It is important for Alex Ferguson to have good communication skills because he has to be able to get his coaching points across effectively. Alex Ferguson is a successful coach because he has very good communication skills and uses all the different types, including verbal and non verbal which includes things like hand signals, body language, eye contact and facial expressions. He is often standing at the side of the pitch shouting instructions and using hand signals to further get the point across. This type of communication can be important in a successful team performance like when he wants players to swap positions or change formation during the game. He also has to have good one on one communication skills to give feedback and advice to players. Linford Christie – It is important for him to have good communication skills so he can get coaching points across so the athletes understand it and it can help them improve their performance. Linford Christie has to have good one on one communication skills and the main type of communication he needs to use is verbal. An example of him using verbal communication with his athlete is when Darren Campbell came second in a race and Linford congratulated him, gave him some positive and negative feedback because he came second and maybe could have won but he explained that he was still proud of him and that he had done very well. It is important for every coach to have good communication skills to be successful coaches in any sport. They have to be able to interact with their athletes to be able to get a good understanding of them and therefore the best ways to coach them to get the best out of their athletes. Linford Christie has to focus more on one to one communication with his athletes individually whereas Alex Ferguson is more concerned with team dynamics and making sure they are ok individually so the team performs well. Both coaches use their communication skills effectively to get the best out of their athletes and to keep a high standard of performance. Organisation Alex Ferguson It is vital for him to have good organisation skills in order for his athlete’s to be able to train and play the best that they can. He has to have training sessions planned and set up before they are due to start and he has to employ people at the club that ensure everything to do with his athletes and their needs are sorted so all they have to worry about is training and winning games. For example, he has other coaches that help him with the sessions and people like a kit manager and other managers and administrators are employed to help things run smoothly. The coach has to be very well organised because he has many people working for him and they all have to be organised, where the players have to be and where has to be very well organised because Man United couldn’t turn up to a game half an hour late. Everything has to be on point when it comes to running one of the best football clubs in the world successfully. Linford Christie – He has to have good organisation skills especially when it comes to training programs, training sessions and competitions. Sprinters have all different kinds of training that they need to do to be successful and they need to have good balance and fit into the training program so that the athlete gets enough rest and recovery and isn’t over trained because this would have a negative effect on their performance. They have upper and lower body strength sessions, Plyometrics and power training as well as the obvious sprint training. For this to work well the coach has to be very well organised and have all of the sessions planned in advance and the athlete has to be at events on time and well prepared. Both of the coaches are similar because one of the skills that they have to possess to be successful sports coaches. They both have to plan and organise training sessions, they have to have good time management skills and make sure their players are where they need to be early so they have time to prepare for their competitions and perform their best. It is probably harder for Alex Ferguson because he has to organise an entire squad of players effectively.